Receptionist / Office Manager

Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ) in Ukraine is seeking qualified professional for the Cluster “Sustainable Economic Development” in its office in Kyiv to fill the position of the:

Receptionist / Office Manager (full-time, Kyiv)

(internal SAP code: Receptionist) 

The Sustainable Economic Development (SED) Cluster of Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) GmbH comprises various projects implemented on behalf of the German government supporting Ukraine to develop a resilient and competitive economic sector.

Partners of the projects are Ukrainian ministries on the national level, administrations on regional level, stakeholders on the municipal level, and private sector companies. There are 8 bilateral, regional and global projects in the cluster portfolio. The position supports all projects within the cluster portfolio.

Area of responsibilities: 

• General office services, daily reception and secretarial services (answering incoming phone calls, processing of incoming and outgoing documents, etc.).
• Meets and greets visitors and guests in the Cluster office, supports and arranges meetings.
• Supervises courier services; organizes the deliveries of different types of materials and goods (water, stationery, household goods, etc.); supervises stationery, household and other goods.
• Supervises maintenance of the office and keeps the contact to the landlord.
• Ensures creation and regular update of lists of contacts/ addresses/ birthdays/ etc.
• Drafts business letters, emails in English or Ukrainian language, when required.
• Participates in procurement related processes (conduct of market research, supplier choice justification, cost calculation preparation, supports the opening team of the Procurement and Contract Specialists, etc.).
• Filing of documents/papers in accordance with GIZ filing rules.
• Supports office work, provides assistance to the Management, the Finance/Admin and Technical staff.
• Performs other duties and tasks at the request of management.

Requirements: 

• Bachelor’s degree or comparable.
• Excellent command of Ukrainian and English, knowledge of German language is an advantage.
• Readiness to attend the office daily.
• Sensitivity in handling and disposing of potentially important documents.
• At least 1-year professional experience in a comparable position in the international environment.
• Experience with courier services and purchase of goods.
• Basic understanding of payment documents (for goods and services).
• Neat and professional appearance, polite approach in dealing with visitors and staff in the Cluster office.
• Team player with intercultural communication skills, customer and service-oriented attitude.
• Strong attention to details and ability to work with numbers.
• Good working knowledge of computer applications and IT technologies (MS Office, phone, Outlook email program, internet, technical equipment for meetings and conferences, etc.).
• Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with the superior. 

We offer:

• Official employment.
• Salary fixed in EUR.
• Performance-related bonuses and 13th salary.
• Medical insurance.
• 29 vacation days annually.
• Language classes.
• Hard and soft skills trainings.
• Individual and group psychological support.
• Possible remote and flexible work.
• Meaningful and valuable work, international environment.

Employment conditions

Full-time position with 40-hours working week. The place of assignment is Kyiv. The contract duration is till June 2026 with the option of prolongation.

GIZ is an equal opportunity employer and offers an attractive and challenging working environment with opportunities for skill enhancement.